Author: Henk Voorbij
The Handboek Informatiewetenschap (Handbook Information Science) contains about 150 contributions from experts on various subjects, such as budgeting, collection management, open access, website archiving, digitization of heritage collections, information retrieval software and gaming in the library. The Handbook is published as a loose-leaf paper version and as an online version (http://www.iwabase.nl/iwa-base/). Unfortunately, it is not well known.
Articles are being updated every ten years. Recently, I was requested to update the article on Performance Indicators, originally published in 2000 and authored by Peter te Boekhorst. My contribution starts with definitions of core concepts (for example: what is the difference between statistics and performance indicators). It continues with general guidelines that may be helpful to libraries which aim to develop their own instrument for performance measurement. Among these are models such as the classical system approach (input – throughput – output – outcomes) and the Balanced Scorecard, and international standards, such as provided by ISO and IFLA. In the Netherlands, there are well developed benchmark instruments for university libraries and libraries from universities of applied sciences. I am involved with the development of these systems and analysis of the data since many years and describe my experiences in depth, in order to provide an example of the caveats and benefits of performance measurement. The last three chapters address potential additions to traditional performance indicators: user surveys, web statistics and outcomes.
Updating an earlier version offers an excellent opportunity to depict the progress in the field. Two things struck me most. One is the fast rise of the concept ‘Key Performance Indicators’. There’s no agreement in the literature of what this concepts actually means. Some use it loosely and do not make a genuine distinction between performance indicators and key performance indicators. Others have very pronounced ideas of its meaning: there should be no more than ten KPI’s, they should be measured daily or weekly, they should be coupled to critical success factors rather than strategic goals, and they should be understood by a fourteen year old child. The other thing is the growing interest in outcomes, the popularity of LibQual+ as an instrument to measure user satisfaction and the upsurge of new technologies such as web analytics. I can’t wait to see the 2023 version of the paper.
2012 was quite a busy year for the people working at the Research department of the KB National Library of the Netherlands. The large-scale project IMPACT was concluded in the summer of 2012, followed by the start of the IMPACT Centre of Competence in Digitisation. Work continued in ongoing research projects such as SCAPE and APARSEN (both in the area of digital preservation) and the newly started Europeana Newspapers project. In addition, articles were written on research areas such as copyright and benchmarking for libraries, and a website was started for the Atlas of Digital Damages. Last but not least, our library & two people from our Research department were featured in an item on the Euronews TV channel.
List of publications in 2012 by the KB research department:
- Hildelies Balk-Pennington de Jongh, ‘De KB en Europees onderzoek‘. KB.nl magazine, vol. 2 no. 3, March 2012, p.14-15
- Hildelies Balk-Pennington de Jongh, ‘Sustaining project value in Centres of Competence‘. CARARE Final Policy Conference, 8-9 November 2012, Copenhagen, Denmark,
- Hildelies Balk-Pennington de Jongh, ‘Rudolf Bremmer. Portret van H.P.Bremmer in zijn werkkamer, 1953’. Craft-Giepmans, S en de Vries, A. (ed.) Portret in Portret in de Nederlandse Kunst 1550 – 2012. Den Haag/Dordrecht/Bussum: RKD/Dordrechts Museum/Thoth, 2012. p. 276-277, http://www.codart.nl/exhibitions/details/2857/
- Annemarie Beunen, ‘Geschriftenbescherming: The Dutch Protection for Non-original Writings’. P.B. Hugenholtz, A.A. Quaedvlieg, D.J.G. Visser (eds.), A Century of Dutch Copyright Law. Auteurswet 1912-2012, Amsterdam: DeLex 2012, p. 57 – 97. https://openaccess.leidenuniv.nl/handle/1887/20321
- European Commission – CORDIS, ‘Feature Stories – From the printed page to bits: new tools for mass digitisation’ (contains interviews with Hildelies Balk-Pennington de Jongh and Clemens Neudecker). EC CORDIS website, 27 June 2012,
- Johan van der Knijff, René van der Ark & Carl Wilson, ‘Improved validation and feature extraction for JP2 (JPEG 2000 Part 1) images: the jpylyzer tool’. IS&T Archiving 2012 conference, 12-15 June 2012, Kopenhagen, Denemarken, p. 264-269, ISBN / ISSN: 978-0-89208-300-8. http://www.imaging.org/IST/store/epub.cfm?abstrid=45319
- Johan van der Knijff, ‘Identification of preservation risks in PDF with Apache Preflight – a first impression‘. SCAPE project report, December 2012.
- Johan van der Knijff, ‘EPUB for archival preservation‘, KB National Library of the Netherlands report, July 2012.
- Johan van der Knijff (main developer) e.a., ‘Jpylyzer – JP2 (JPEG 2000 Part 1) validator and properties extractor‘. User Manual: https://github.com/downloads/openplanets/jpylyzer/jpylyzerUserManual.pdf. Demo video, August 2012: http://vimeo.com/53693082.
- Simon Lambert, Adam Farquhar, Hildelies Balk-Pennington de Jongh, David Arnold and David Giaretta, ‘APARSEN webinar: Virtual Centres of Excellence’, 16 October 2012. Video: http://www.youtube.com/watch?feature=player_embedded&v=V92m4RrGLRk.
- Clemens Neudecker, Sven Schlarb and Zeki Mustafa Dogan, ‘A Service-Oriented-Architecture for Collaborative Workflow Development and Experimentation in the Digital Humanities‘. Leipzig eHumanities Seminar, 10 October 2012, Leipzig, Germany.
- Bas Savenije and Annemarie Beunen, ‘Cultural Heritage and the Public Domain‘, Liber Quarterly vol. 22, no. 2 (2012), p. 80-97.
- Sven Schlarb and Clemens Neudecker, ‘A heuristic measure for detecting influence of lossy JP2 compression on OCR in the absence of ground truth’. IS&T Archiving 2012 conference, 12-15 June 2012, Kopenhagen, Denemarken, p. 250-254, ISBN / ISSN: 978-0-89208-300-8. http://www.imaging.org/IST/store/epub.cfm?abstrid=45302
- Barbara Sierman, Website ‘Atlas of Digital Damages’, regularly updated, http://www.atlasofdigitaldamages.info
- Barbara Sierman, ‘Het OAIS-model, een leidraad voor duurzame toegankelijkheid’. Informatiewetenschap, issue 62, December 2012 p. IV B 690-1 – 690-27. www.iwabase.nl
- Barbara Sierman, ‘Taking responsibility for digital collections: what you need to do yourself, no matter what‘. 2nd LIBER international workshop on digital preservation “Partnerships in curating European digital resources” conference, 6-7 May 2012, Florence, Italy
- David Tarrant & Johan van der Knijff, ‘Jpylyzer: Analysing JP2000 files with a community supported tool‘, iPres 2012 –9th International Conference on Preservation of Digital Objects. 1-5 October 2012, Toronto, Canada.
- Henk Voorbij, ‘The value of LibraryThing tags for academic libraries’, Online Information Review vol. 36, issue 2 (2012), p. 196-217, http://www.emeraldinsight.com/journals.htm?articleid=17030958&show=html
- Henk Voorbij, ‘Elektronische tijdschriften: van experiment tot gevestigd medium’, Handboek Informatiewetenschap, July 2012, p. I 520-1 – I 520-41, http://dare.uva.nl/record/434539
- Henk Voorbij, ‘Benchmarking in bibliotheken hoger onderwijs in Nederland‘, META vol. 88, no. 6 (2012), p. 32-33.
- Henk Voorbij, ‘The use of LibQUAL+ by European research libraries’, Performance Measurement and Metrics, vol. 13, no.3 (2012), p. 154 – 168, http://www.emeraldinsight.com/journals.htm?articleid=17065573
- Lotte Wilms, ‘Toegang tot historische kranten verbeteren via Europeana‘. Symposium Historische Kranten Online, 22 November 2012, KB, The Hague, the Netherlands,
- Jeremy Wilks, ‘Digitising the past’ (filmed at KB National Library of the Netherlands; contains interviews met Hildelies Balk-Pennington de Jongh and Clemens Neudecker). Euronews, ‘Innovation’ program, 27 September 2012, http://www.euronews.com/programs/innovation, direct link: http://www.youtube.com/watch?v=p7CLCy_iCro
Author: Clemens Neudecker
Originally posted on: http://www.openplanetsfoundation.org/blogs/2013-02-05-succeed-project-launched
The kick-off meeting of the Succeed project (http://www.succeed-project.eu) took place on Friday 1 February in Paris.
Succeed is a project coordinated by the Universidad de Alicante and supported by the European Commission with a contribution of 1.8 mio. €.
The core objective of Succeed is to promote the take-up of the research results generated by technological companies and research centres in Europe in a strategic field for Europe: digitisation and preservation of its cultural heritage.
Succeed will foster the take-up of the most recent tools and techniques by libraries, museums and archives through the organisation of meetings of experts in digitisation, competitions to evaluate techniques, technical conferences to broadcast results and through the maintenance of an online platform for the demonstration and evaluation of tools.
In addition to the University of Alicante, the consortium includes the following European institutions: the National Library of the Netherlands, the Dutch Institute of Lexicology, the Fraunhofer Gesellschaft, the Poznań Supercomputing Centre, the University of Salford, the Foundation Biblioteca Virtual Miguel de Cervantes Savedra, the French National Library and the British Library.
For additional information, please contact Rafael Carrasco (Universidad de Alicante) or send an email to firstname.lastname@example.org
Finally, an article on the OAIS model has been written in Dutch. Barbara Sierman of the KB National library of the Netherlands, Research department, wrote “Het OAIS-model, een leidraad voor duurzame toegankelijkheid” in Handboek Informatiewetenschap, issue 62, December 2012. The article describes the most important concepts of the latest version of the standard for digital preservation (2012) in clear terms.
Within the KB, the OAIS model guides the design of the new digital repoitory, and is important to everyone involved in the long-term preservation of digital material – from acquisition to metadata and from IT to online access. The article will also appear in www.iwabase.nl
Eindelijk is er een artikel in het Nederlands verschenen over het OAIS model. Barbara Sierman van de Koninklijke Bibliotheek, afdeling Onderzoek, schreef “Het OAIS-model, een leidraad voor duurzame toegankelijkheid” in het Handboek Informatiewetenschap, aflevering 62 van december 2012. De beschrijving gaat uit van de laatste versie van de standaard voor digitale duurzaamheid (2012) en beschrijft in heldere taal de belangrijkste concepten.
Het OAIS model is binnen de KB leidend bij het ontwerp van het nieuwe Digitaal Magazijn, en is van belang voor iedereen een rol speelt bij het duurzaam toegankelijk houden van digitaal materiaal. Van acquisitie tot metadatering en van IT tot online toegang. Het artikel verschijnt ook in www.iwabase.nl
Clemens Neudecker (technical coordinator in the Reseach department at the National Library of the Netherlands) and Sven Schlarb (Austrian National Library) will present the paper ‘The Elephant in the Library’ at the upcoming Hadoop Summit Europe, the leading conference for the Apache Hadoop community.
The paper, which is based on the work being done in the SCAPE project, discusses the role Apache Hadoop is playing in the mass digitization of cultural heritage in the MLA sector. Clemens and Sven were recently interviewed about their participation at this large-scale event – the interview is available from the Hadoop website: Meet the Presenters.
Libraries collect books, magazines and newspapers. Yes, that’s what they always did. But today, the amount of digital information resources is growing at dizzying speed. Facing the demand of digital information resources available 24/7, there has been a significant shift regarding a library’s core responsibilities. Today’s libraries are curating large digital collections, indexing millions of full-text documents, preserving Terabytes of data for future generations, and at the same time exploring innovative ways of providing access to their collections.
This is exactly where Hadoop comes into play. Libraries have to process a rapidly increasing amount of data as part of their day-to-day business and computing tasks like file format migration, text recognition, linguistic processing, etc., require significant computing resources. Many data processing scenarios emerge where Hadoop might become an essential part of the digital library’s ecosystem. Hadoop is sometimes referred to as a hammer where you have to throw away everything that is not a nail. To remain in that metaphor: we will present some actual use cases for Hadoop in libraries, how we determine what are the nails in a library and what not, and some initial results.